Preventive maintenance, warranty and after sales service
Preventive maintenance & guarantee
We offer a one-year warranty on our Phileas® machines under normal conditions of use. An extension of the guarantee is possible provided you exclusively use our disinfectants O2SAFE and PHILEASAFE® with our Phileas® machines.
As a matter of fact, the Marketing Authorization (FR-2009-0071) guarantees the results and the efficiency of a machine / biocide couple and has been obtained with the Devea products.
In addition to the one-year warranty, Devea provides its clients preventive maintenance solutions to ensure:
- Optimal disinfection results
- Protection of your ASD equipment
- Optimal lifespan of your ASD equipment
After sales services
To ensure the continuity of your disinfection processes and protocols, the Devea team is committed to report back with a diagnosis within 48 hours of receiving your machines. We systematically control:
- Calibration
- Flow
- Quality of the fog
- and we perform a complete cleaning
